Terms of Service

RIDERSHIP RULES, REGULATIONS, AND DISCLOSURES

TRANSPORT RULES AND DISCLOSURES

  • i. Positive ID will be required to board the shuttle.

  • ii. Unaccompanied minors will not be permitted to board. Under Alabama law, a minor is a person younger than 19 years old, unless such a person has been emancipated.

  • iii. Dominion Shuttle reservations are non-transferrable. Customers may request to cancel their reservation by leaving a voice mail at (334) 687-0404 or by sending an email to Info@DominionShuttle.com for a full refund up until 24 hours prior to scheduled departure time, after which no refunds will be issued. If you book your reservation less than 24 hours prior to scheduled departure, you will not be eligible for a refund. This policy does not extend to chartered services. Please see your individual contract for terms. Convenience and processing fees are non-refundable.

  • iv. Late Arrival: Dominion Shuttle will not delay the shuttle for any passengers who arrive to any pick-up/drop-off location late.

  • v. Risk of arrival late arrival: Dominion Shuttle will take precautions to provide backup transportation in case of mechanical problems. There is always a risk that the shuttle may be late to its destination of stops. I acknowledge and accept this risk.

  • vi. Due to potential exposure to airborne illnesses, Dominion Shuttle requires that passengers wear a mouth and nose covering prior to boarding the shuttle and throughout the duration of transport. Face coverings with outward ventilation holes are not acceptable.

  • vii. Passengers who present without an appropriate face covering may be provided one at an additional cost. All fees for the appropriate face covering must be paid before transport in the shuttle.

  • viii. Individuals may opt not to wear a face covering; however, no individuals who refuse to wear a face covering will be permitted to board the shuttle.

  • ix. No fighting, horse playing, wrestling, or the use of profane language is allowed on the shuttle.

  • x. No eating and drinking is permitted onboard the shuttle.

  • xi. Food and beverage may be transported in spill proof containers for consumption outside the vehicle.

  • xii. No alcohol or alcoholic beverages are allowed on the shuttle. Vaping, or the smoking of tobacco products, or the smoking of marijuana, or the taking of any illicit drugs are strictly forbidden onboard the shuttle.

  • xiii. Service animals are allowed on the shuttle at no additional charge. To accommodate space, prior written notice and identification must be provided to Dominion Shuttle for approval.

  • xiv. Service Animal Defined: A service animal is any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. A service animal must have a harness, leash, or other tethers unless the handler is unable to use a tether because of a disability or the use of a tether would interfere with the service animal’s ability to safely perform its work or tasks. In these cases, the service animal must be under the handler’s control through voice commands, hand signals, or other effective means. Other species of animals, whether wild or domestic, trained, or untrained, are not considered service animals.

  • xv. Personal belongings will be transported at no additional cost, subject to vehicle capacity. Any belongings or articles that may cause harm or damage to passengers will not be accepted.

  • xvi. Personal belongings are not inspected by Dominion Shuttle and Dominion Shuttle will not be held responsible for transportation of contraband or any other illegal items that may be concealed by passengers.

  • xvii. Any and all weapons, of any kind, are strictly prohibited and are not permitted onboard the vehicle. This includes weapons, such as guns, where a passenger may legally possess a concealed carry permit.

  • xviii. Dominion Shuttle reserves the right to refuse boarding to persons who may be intoxicated by liquor, drugs, or who is incapable of taking care of himself or herself, or who shows conduct, which is such, or likely to be such, as to make him or her objectionable to other passengers serviced by Dominion Shuttle.

  • xix. Dominion Shuttle will not be liable for any loss or damage to a passenger’s personal belongings unless such loss or damage is caused by Dominion Shuttle and then only for the reasonable value thereof.

  • xx. Booking person assumes full responsibility for all persons under his/her reservation and liability for the conduct resulting in the physical damage to Dominion ’s equipment.

  • xxi. Round-trip fares include one hour of wait time. Additional wait time will be charged at $15/hour for wait time in excess of one hour after arrival. Payment is due BEFORE the shuttle makes a return departure.

    COVID-19 WAIVER The novel coronavirus, COVID-19, has been declared a worldwide pandemic by the World Health Organization. COVID-19 is reported to be contagious. The state of medical knowledge is evolving, but the virus is believed to spread from person-to-person contact and possibly by contact with contaminated surfaces and objects or in the air. People reportedly can be infected and show no symptoms and therefore spread the disease. The exact methods of spread and contraction are unknown, and there is no known cure for COVID-19. Evidence has shown that COVID-19 can cause serious and potentially life-threatening illness and even death. Dominion Shuttle cannot prevent you from becoming exposed to, contracting, or spreading COVID-19 or any other communicable disease while utilizing Dominion’s services. It is not possible to prevent against the presence of any communicable disease. Therefore, if you choose to utilize Dominion’s services you may be exposing yourself to and/or increasing your risk of contracting or spreading COVID-19 or any other communicable disease.

  • xxii. Assumption of Risk I have read and understand the above warning concerning COVID-19 and communicable diseases. I hereby choose to accept the risk of exposure for myself in order to utilize Dominion’s services. I accept the risk of being exposed to, contracting, and/or spreading COVID-19 in order to utilize Dominion’s services.

  • xxiii. All parties must sign a Transportation Waiver and Release of Liability document prior to boarding.

    Receipt of payment for reservation or deposit for chartered service is evidence that you have read all the above ridership rules, regulations and disclosures, you understand the conditions and waivers above and agree to be governed by all of the above conditions and waivers as stated herein. No refunds will be given for a passenger’s non-compliance with any stated terms.